While BESTSELLER provides the inspiration for product design, our suppliers produce our products to prescribed quality to meet the demands of our customers.
Our Public Factory List includes a full account of our Tier 0 suppliers and Tier 1 factories, as well as a list of some of our Tier 2 materials suppliers.
For BESTSELLER, Tier 0 are the businesses we place orders with. To become a BESTSELLER supplier, the business must have gone through the onboarding process, during which they sign BESTSELLER’s Supplier Agreement, whereby they agree to uphold our Code of Conduct (CoC) and related policies.
For more information about BESTSELLER's Onboarding process, please see our Supply Chain Due Diligence Report, page 19.
OUR TOP SOURCING COUNTRIES
By number of tier 1 factories
Tier 1 refers to production units involved in the making and finishing of garments and products, including units with capabilities such as cut-to-pack, embroidery, washing, dyeing, printing, and finishing of garments. All factories are subject to the standards outlined in our CoC, and related supply chain policies and are routinely assessed as part of BESTSELLER's Factory Standards Programme
For more information about BESTSELLER's due diligence processes, please see our Supply Chain Due Diligence Report, Chapters 3 and 4.
Tier 2 refers to materials suppliers. Our PFL consists of both Chemical-Test Free Materials Suppliers and our leather suppliers. These suppliers have been subject to the following due diligence:
- A Chemical-Test Free Materials Supplier has been subject to an onsite assessment of the chemical management systems at that facility. Once approved, these facilities are visited at a minimum of every 18 months and are subject to continuous random sample testing for compliance with our RSL. The materials produced by these suppliers that pass our testing are not subject to testing later in the supply chain, hence the “chemical-test free materials” name.
- A leather supplier is one that has either a silver or gold Leather Working Group certificate. As of 2025, BESTSELLER requires leather suppliers to have a gold LWG certification, those who do not have a gold certificate by the time of their next assessment will be offboarded.
The list is updated six times a year and can be downloaded below in a Microsoft Excel format.
Please note, the lists do not include factories that are being offboarded from our supply chain. You can read about our ACT-aligned Responsible Offboarding policy and processes here.
Page 1
The first page of the excel covers our Tier 1 factories, this list includes the following data points:
- Address
- Associated supplier (Tier 0)
- Type of product made there
- Number of workers employed there at the time of onboarding
- Percentage of male/female employees at the factory at the time of onboarding
Page 2
The second page of the excel is a list of our Tier 2 Preferred Material Suppliers. This list includes:
- Supplier name
- Supplier country
- Product type
- Factory name
- Factory address
Open Supply Hub
Transparency is a necessary foundation for due diligence. In addition to publicly disclosing our factory list on our own site, BESTSELLER also publishes our supplier data via Open Supply Hub.
Open Supply Hub (OS Hub) is an accessible, collaborative, supply chain mapping platform, used and populated by stakeholders across sectors and supply chains. It shows production locations across the world and who is connected to them, making that data easy for anyone to work with.
Through our policies, we seek to uphold the principles of good governance and social and environmental sustainability and convey such corporate ethical culture to all our stakeholders, promoting respect for fundamental Human and Labour Rights across our supply chain partners.
Learn more & find all our supply chain policies here
We are responsible for managing and mitigating risks in our supply chain. We develop and enforce standards of conduct to ensure our suppliers and their factories operate in accordance with safety and international welfare standards. We manage and maintain the Factory Standards Programme, our primary tool for holding suppliers and factories accountable to our social and labour and environmental and chemical requirements.
Learn more about our general supply chain management - how we identify and monitor human rights risk, environmental risks, our social impact initiatives and much more.
We work with numerous stakeholders to manage and collaborate together on managing our human rights, environmental and chemical risks in this part of BESTSELLER's supply chain.
Click here to get to know them all.