As of April 2024, BESTSELLER partners with approximately 750 businesses across the world who manufacture products for BESTSELLER brands. To be transparent about our supply chain, BESTSELLER publishes its public factory list once every two months.
Our Public Factory List includes a full account of our Tier 1 factories, related Tier 0 factories, as well as our preferred materials suppliers (Tier 2).
When we talk about Tier 0 we are referring to a supplier, the business entity BESTSELLER places orders with. To become a BESTSELLER supplier, the business must have gone through the onboarding process, during which they sign BETSELLER's Supplier Agreement, whereby they agree to uphold our Code of Conduct (CoC) and related policies. Typically, but not always, suppliers are agents for Tier 1 factories – some suppliers can be a factory too and have in-house materials manufacturing facilities too.
OUR TOP SOURCING COUNTRIES
By number of tier 1 factories
For BESTSELLER, Tier 1 refers to the production unit where the products are assembled and finished. This can cover business units involved in specific functions, such as cut-pack, embroidery, washing, dyeing, printing and finishing of garments, and tanneries. All production units are subject to the standards outlined in our CoC and related supply chain policies, and are routinely assessed as part of BESTSELLER's Factory Standards Programme.
Our sourcing partner list also includes our Tier 2 Preferred Material Suppliers. These are a list of materials manufacturers that we recommend to our Tier 0 and Tier 1 partners to source materials from. The preferred materials suppliers have agreed to uphold BESTSELLER's CoC, and their production facilities pass our basic requirements and are covered by the Factory Standards Programme.
The Global Supply Chain team oversee all of BESTSELLER's suppliers. One of the Global Supply Chain's function, Responsible Sourcing, manages the compliance function for our Tier 1 (factories) and Tier 0 (suppliers) business partners, as well as our preferred Tier 2 (materials manufacturers).
The list is updated six times a year and can be downloaded below in a Microsoft Excel format.
Please note, the lists do not include factories that are being offboarded from our supply chain. You can read about our ACT-aligned Responsible Offboarding policy and processes here.
Page 1
The first page of the excel covers our Tier 1 factories, this list includes the following data points:
- Address
- Associated supplier (Tier 0)
- Type of product made there
- Number of workers employed there at the time of onboarding
- Percentage of male/female employees at the factory at the time of onboarding
Page 2
The second page of the excel is a list of our Tier 2 Preferred Material Suppliers. This list includes:
- Supplier name
- Supplier country
- Product type
- Factory name
- Factory address
Open Supply Hub
Transparency is a necessary foundation for due diligence. In addition to publicly disclosing our factory list on our own site, BESTSELLER also publishes our supplier data via Open Supply Hub.
Open Supply Hub (OS Hub) is an accessible, collaborative, supply chain mapping platform, used and populated by stakeholders across sectors and supply chains. It shows production locations across the world and who is connected to them, making that data easy for anyone to work with.
Through our policies, we seek to uphold the principles of good governance and social and environmental sustainability and convey such corporate ethical culture to all our stakeholders, promoting respect for fundamental Human and Labour Rights across our supply chain partners.
Learn more & find all our supply chain policies here
We are responsible for managing and mitigating risks in our supply chain. We develop and enforce standards of conduct to ensure our suppliers and their factories operate in accordance with safety and international welfare standards. We manage and maintain the Factory Standards Programme, our primary tool for holding suppliers and factories accountable to our social and labour and environmental and chemical requirements.
Learn more about our general supply chain management - how we identify and monitor human rights risk, environmental risks, our social impact initiatives and much more.
We work with numerous stakeholders to manage and collaborate together on managing our human rights, environmental and chemical risks in this part of BESTSELLER's supply chain.
Click here to get to know them all.
