As of October 2024, BESTSELLER partners with approximately 700 businesses across the world who manufacture products for BESTSELLER brands. To be transparent about our supply chain, BESTSELLER publishes its public factory list once every two months.

Our Public Factory List includes a full account of our Tier 1 factories, related Tier 0 suppliers, as well as our preferred materials suppliers (Tier 2).

When we talk about Tier 0 we are referring to a supplier, the business entity BESTSELLER places orders with. To become a BESTSELLER supplier, the business must have gone through the onboarding process, during which they sign BETSELLER's Supplier Agreement, whereby they agree to uphold our Code of Conduct (CoC) and related policies. Typically, but not always, suppliers are agents for Tier 1 factories – some suppliers can be a factory too and have in-house materials manufacturing facilities too.

OUR TOP SOURCING COUNTRIES

By number of tier 1 factories

For BESTSELLER, Tier 1 refers to the production unit where the products are assembled and finished. This can cover business units involved in specific functions, such as cut-pack, embroidery, washing, dyeing, printing and finishing of garments, and tanneries. All production units are subject to the standards outlined in our CoC and related supply chain policies, and are routinely assessed as part of BESTSELLER's Factory Standards Programme.

Our sourcing partner list also includes our Tier 2 Preferred Material Suppliers. These are a list of materials manufacturers that we recommend to our Tier 0 and Tier 1 partners to source materials from. The preferred materials suppliers have agreed to uphold BESTSELLER's CoC, and their production facilities pass our basic requirements and are covered by the Factory Standards Programme.

The Global Supply Chain team oversee all of BESTSELLER's suppliers. One of the Global Supply Chain's function, Responsible Sourcing, manages the compliance function for our Tier 1 (factories) and Tier 0 (suppliers) business partners, as well as our preferred Tier 2 (materials manufacturers).

The list is updated six times a year and can be downloaded below in a Microsoft Excel format.

Please note, the lists do not include factories that are being offboarded from our supply chain. You can read about our ACT-aligned Responsible Offboarding policy and processes here.

Page 1

The first page of the excel covers our Tier 1 factories, this list includes the following data points:

- Address
- Associated supplier (Tier 0)
- Type of product made there
- Number of workers employed there at the time of onboarding
- Percentage of male/female employees at the factory at the time of onboarding

Page 2

The second page of the excel is a list of our Tier 2 Preferred Material Suppliers. This list includes:

- Supplier name
- Supplier country
- Product type
- Factory name
- Factory address

Open Supply Hub

Transparency is a necessary foundation for due diligence. In addition to publicly disclosing our factory list on our own site, BESTSELLER also  publishes our supplier data via Open Supply Hub.

Open Supply Hub (OS Hub) is an accessible, collaborative, supply chain mapping platform, used and populated by stakeholders across sectors and supply chains. It shows production locations across the world and who is connected to them, making that data easy for anyone to work with.

https://opensupplyhub.org

 

Through our policies, we seek to uphold the principles of good governance and social and environmental sustainability and convey such corporate ethical culture to all our stakeholders, promoting respect for fundamental Human and Labour Rights across our supply chain partners.

Learn more & find all our supply chain policies here

We are responsible for managing and mitigating risks in our supply chain. We develop and enforce standards of conduct to ensure our suppliers and their factories operate in accordance with safety and international welfare standards. We manage and maintain the Factory Standards Programme, our primary tool for holding suppliers and factories accountable to our social and labour and environmental and chemical requirements.

Learn more about our general supply chain management - how we identify and monitor human rights risk, environmental risks, our social impact initiatives and much more.

We work with numerous stakeholders to manage and collaborate together on managing our human rights, environmental and chemical risks in this part of BESTSELLER's supply chain.

Click here to get to know them all.

With the launch of its first Supply Chain Due Diligence Report, BESTSELLER aims to provide even greater transparency into its sourcing practices and the management of human rights, environmental, and product safety risks.
Since 2023, BESTSELLER brand ONLY has more than doubled the volume of organic cotton sourced from African farmers. In the following years, BESTSELLER will increase its investment in preferred materials, which are necessary for the transformation of the fashion industry.
In a remarkable collaboration, several international fashion companies are collectively investing to accelerate the necessary transformation of the fashion industry's production processes. The initiative aims to achieve a significant overall reduction in CO2 emissions in the fashion industry.
The jury recognises our commitment in Direct-to-farm, a multi-stakeholder initiative that ensures responsible farming and trade of one of the fashion industry's essential raw materials; organic cotton
The International Accord for Health and Safety in the Textile and Garment Industry in Pakistan and Bangladesh has been renewed for six more years – the longest term yet.
A record investment in automation will take fashion logistics to the next level.
The largest sustainability investment in BESTSELLER's history will limit the emission of greenhouse gases in the fashion industry's value chain.
The first roof top solar system installed by BESTSELLER’s partner SOLshare, has begun powering a factory of a textile supplier in Bangladesh. The installation- part of a larger and wider initiative- will convert up to 20 percent of the factory’s energy consumption to clean, renewable power, marking an important milestone for BESTSELLER’s efforts in reducing the environmental impact of its supply chain.
Our Supply chain Supporting the people in our supply chain