The report covers the suppliers and factories where BESTSELLER’s products are made. It incorporates the company’s +20 brands, including ONLY, JACK & JONES, and VERO MODA. In the report, the company describes the work of its global teams working on the ground in sourcing countries to manage these risks across 350 suppliers and 700 factories in 18 countries, which employ just under 700,000 people.

Recently, BESTSELLER reported its financial and sustainability performance, investments, risks, strategy, and governance for the company’s financial year, 1 August 2023 to 31 July 2024. In the report, the company, among many other points, outlined its approach to responsible supply chain management.

Felicity Tapsell, Head of Responsible Sourcing, BESTSELLER

Supply chain due diligence

With the Supply Chain Due Diligence Report 2023-24, BESTSELLER aims to provide stakeholders, including industry partners, NGOs, and regulatory bodies even more detailed insights into its due diligence approach and efforts in reducing the environmental and social impact of the factories where our products are made.

Key highlights in the report include:

  • Human Rights & Environmental Risks: The report provides a clear overview of the policies and frameworks the company uses to identify and manage risks throughout its supply chain.
  • Supplier Engagement: The company details its approach to assessing suppliers, their factories, and its processes for developing corrective actions where necessary.
  • Collaborative Efforts: BESTSELLER’s engagement with key stakeholders such as unions and industry organisations like the International Accord are explained, demonstrating the company’s proactive role in improving industry practices.

Increasing transparency

BESTSELLER's Supply Chain Due Diligence Report is designed to align with the OECD’s Due Diligence Guidance for reporting, as well as the Ethical Trading Initiative's Corporate Transparency Framework, amongst other industry benchmarking standards.

The launch of the Supply Chain Due Diligence Report 2023-24 represents another step the company has taken towards increasing transparency in its supply chain operations, following the commitments to publishing its tier 0, 1 and 2 public factory lists every two months, and publishing regular reports for regions of heightened human rights risks.

The International Accord for Health and Safety in the Textile and Garment Industry in Pakistan and Bangladesh has been renewed for six more years – the longest term yet.
With solar power installations on factory roofs in Bangladesh, BESTSELLER will contribute to reducing greenhouse gas emissions in textile factories producing clothes and shoes for the fashion industry.
BESTSELLER joins leading fashion brands in affirming its commitment to the International Accord for Health and Safety in the Textile and Garment Industry in Pakistan.
An impressive four years ahead of schedule, BESTSELLER has reached its empowerment goal for women in its supply chain. Dedication, time and resources have been key to the achievement.
In 2025, the international fashion company BESTSELLER celebrates its 50th anniversary. The celebration will include a design competition, inviting international design students and talents to create a capsule collection that interprets five decades of design.
The construction of Logistics Centre West (LCW), our upcoming 155,000 m2 logistics facility in the Netherlands, has officially begun. It's set to be the single biggest BESTSELLER investment.
CELEBRATING NEARNESS SINCE 1975
BESTSELLER Foundation will donate €1 million to support the communities affected by the devastating flooding in the Valencia region of Spain. The donation aims to provide immediate relief. It will also contribute to the long-term recovery process of the region.